You know what’s fascinating about building in public? The silence.
Last week, I mentioned feeling a bit antsy about the lack of public engagement – you know, the comments, the likes,etc.
While I was obsessing over public visibility/validation stuff, our beta testing for the Campaigns feature was quietly showing us that users weren’t really interested in performing their support publicly. Instead, they were asking questions like:
“How do I know my support actually reaches the right person?”
“Can we verify these stories?”
“What happens after I give my Green-Heart?”
It was a humbling reminder that real impact usually happens in quiet spaces. Kinda like those orderlies I mentioned last week – their most meaningful work happens away from the spotlight.
We had 3 more orderlies from different hospitals reach out to our team. Each had their own version of a support system they’d created. One keeps a notebook where he matches patients who need help with staff members who can provide it. Another has built an informal network of nurses who pool resources for emergency cases.
These orderlies were teaching us how real patient advocacy works. No fanfare. No viral moments. Just consistent, quiet action that changes lives.
We’d be releasing a short patient story on YouTube early next week, facilitated by one of the orderlies that reached out to us. I’ll share the link here and hope you’d enjoy it.
The truth is, these aren’t just stories – they’re blueprints for authentic community support and a solid reminder for why the patient.ng project exists. Hopefully we’d document and produce more of these stories to encourage people to share their advocacy efforts.
We’re also building a system to connect campaign creators with patient advocates who can verify their needs. Because at the end of the day, it’s not about how many people see or promote a campaign with us – it’s about getting help to those who need it.
Quick personal reflection: Sometimes I wonder if my drive for our community growth occasionally overshadows what really matters. Then I remember – the most effective parts of our Nigerian healthcare system often operates in the background, held together by invisible threads of compassion and quiet competence.
Anyway, what’s your experience with behind-the-scenes impact? Have you ever been part of something meaningful that never made headlines? Share your story (publicly in the comments or privately at info@patient.ng – both matter equally).
P.S:
To everyone quietly supporting campaigns during our beta test and offering feedback to help us improve – your impact is valuable and beyond measure. Keep doing what you’re doing. We see you, even if others don’t.