Featured Insights

Empowering Change Through Expert Insights

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The Satisfaction Myth

Last week, a colleague was at one of the teaching hospitals in Lagos (won’t mention names), and overheard something interesting. A nurse was harshly explaining

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The Algorithm vs. The Story

Five days ago, we posted our first patient story on YouTube. 342 views. By social media standards, that’s nothing really. No viral moment. No algorithm

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The Silent Majority

You know what’s fascinating about building in public? The silence. Last week, I mentioned feeling a bit antsy about the lack of public engagement –

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